FAQ's
What are the services you offer?
Spex offers multiple logistics services in Jordan and internationally.
- Domestic Shipping to all cities in Jordan (Call: 0788554255)
- COD payment collection (Call: 0788554255)
- International express shipping (Call: 0782000843)
- Storing and fulfilment services (Call: 0788554255)
- Direct delivery(Call: 0788554255)
To track your order, or for general enquiries and questions call: 0799710001
When do i expect to get my cash?
According to the policies of Spex, shippers expect their cash deposit after 48 hours of submitting their shipments to the (receivers, buyers).
Note: Friday, and Saturday are not encountered in the 48 hours.
How big us your fleet?
Spex fleet includes 250 cars around Jordan working on 4 big projects providing services to the biggest retail shops in Jordan, and the largest world’s shipping centers.
When Will my Orders arrive to the buyers?
Depending on the service you have requested the lead time will be as below:
Same day delivery, the order will be delivered directly after receiving it. If you book the orders to be delivered through the second day delivery services, the orders are being delivered according to the schedule attached in the policies folder.
When does the shipment exceed the size of an order?
The maximum size of a shipment to be counted as one order is (25cm*25cm*25cm)
Any order that exceeds this volume is counted as 2 shipments.